Resolve active work first
Before closing, end or settle open contracts, withdraw pending applications, close or archive active job posts, and settle outstanding billing. Creating a new account to evade suspension or unpaid obligations is not allowed.
Grace period & anonymization
After a deletion request is accepted, we keep a recovery window of 30 calendar days. When that window ends, we anonymize or erase Platform-held personal data that is no longer needed. We aim to acknowledge deletion requests within 5 business days and complete eligible erasure within 30 days, subject to legal retention exceptions.
What we may still keep
Billing ledger and invoices may be retained for up to 7 years where tax or accounting law requires. After your account is closed, sign-in shows an Account Closed notice instead of the dashboard. Contact support@replaceme.ph to appeal or request access to retained records you are entitled to under RA 10173 / applicable privacy law. Data an employer already unlocked is controlled by that employer. Full retention details: Privacy Policy. Retention.
Need help?
Contact support@replaceme.ph.